// call forwarding · Verizon

Forward missed Verizon calls to an AI receptionist

Verizon has the cleanest forwarding setup of any US carrier. One code, *71, covers all three missed-call cases at once: you did not answer, you were on the line, or your phone had no signal. Your phone still rings first, and anything you miss goes to your AI receptionist instead of voicemail.

dial this exactlythen press call

*71<number>

Missed calls only (recommended). Covers no answer, busy, and no signal in one code. Phone rings first. Replace <number>with your AI receptionist's 10-digit number.

Every call, phone never rings*72<number>

Set it up

1Open the phone keypad and dial *71 followed by the 10-digit forwarding number, then press call.
2Listen for the confirmation tone or message, then hang up.
3Call your number from another phone and let it ring out. The AI should answer after several rings.

The quirks nobody tells you

We run these setups on live business lines. These are the failure modes we actually hit.

*71 vs *72 is the whole decision

*71 keeps your phone ringing first and only forwards what you miss. *72 sends every call straight to the AI and your phone never rings. For an owner who still wants to answer when free, *71 is almost always right.

Forwarding follows the line, not the phone

The rule lives on the network, so it stays active if you swap phones or your battery dies. Turn it off with *73 any time, from your phone only.

Turning it off

Turn all forwarding off*73

Takes effect immediately. Knowing the off switch is five seconds away makes the on switch easier to try.

the other half of the setup

A forwarding code needs something worth forwarding to

Corex's AI receptionist answers the Verizon calls you miss, around the clock. It answers questions about your business, books the job, takes the message, and puts urgent callers through to you. Live in minutes with a local number, from $149 a month.

Hear it answer a live call See how it works

Common questions

Does Verizon charge for *71 or *72 forwarding?

No monthly fee on standard plans. Forwarded minutes bill like outgoing calls on metered plans, which almost nobody has anymore.

Does *71 forward declined calls?

Declining sends the call down the busy path, and *71 covers busy on Verizon, so declined calls do reach the forwarding number. This is better behavior than T-Mobile, where declined calls fall to voicemail.