If you've got a roofing crew and you're shopping field service software, you've probably landed on Jobber's pricing page more than once and closed the tab because the numbers didn't add up the way you expected. That's not a knock on Jobber. It's a real company with a real product. But "what plan do I actually need" and "what happens to my phone calls while I'm on a roof" are two different questions, and most comparison posts only answer the first one.
This one covers both. We'll run the real Jobber numbers, talk about where Corex fits differently, and then get into the thing nobody puts in a pricing table: the part of running a roofing company that no software, ours or theirs, does for you.
The real cost of getting this wrong
Here's the math that actually bites roofers. A missed call during a storm season isn't a $0 event. If an average reroof job is worth several thousand dollars and you miss even one or two inbound calls a week because you're on a ladder, that's lost revenue that never shows up on a dashboard anywhere. Software doesn't fix that by existing. It fixes it if it actually answers the phone, books the estimate, and gets the job on your calendar before the homeowner calls the next guy on the Google results page.
Separately, there's the cost of picking the wrong tier of a tool and paying for features you don't use, or worse, needing a feature that's locked behind a higher tier you didn't budget for. Jobber's own pricing page shows this clearly: a one-person Core plan is $49/mo with no commitment, but the AI receptionist, marketing automation, and lead pipeline tools don't show up until you're paying for add-ons or jump to the Plus tier, which starts at 5 users and $499/mo with no commitment. That's a big gap between "basic scheduling tool" and "tool that handles your leads for you," and a lot of roofing shops get stuck in the middle, paying Connect or Grow pricing and still manually chasing quotes.
What Jobber actually does well
Credit where it's due. Jobber's roofing page lists a real integration with Eagleview for aerial roof measurements, so you can build a bid without a truck roll for every estimate. That's a genuine time-saver on a trade where measuring is half the job of quoting. They also sync with CompanyCam for jobsite photos and QuickBooks Online for your books, and every plan, even the cheapest one, includes a Roofing CRM, online customer portal, quoting, invoicing, and payments. Phone, email, and chat support are free on every tier, plus 1-on-1 onboarding coaching. For a one or two person outfit that mostly needs to stop losing paper quotes and start invoicing cleanly, Core at $29/mo billed annually is a legitimately reasonable starting point.
There's some disagreement worth flagging here too, because we'd rather tell you straight than pretend it's settled. Jobber's own roofing page calls itself "the only roofing software that does it all." A third-party review site, Zuper, argues the opposite: that because Jobber is built for general service trades rather than roofing specifically, it lacks roofing-focused tools like material takeoff calculators or roofing-specific proposal templates. That claim sits awkwardly next to Jobber's own stated Eagleview integration, which is an aerial measurement tool. We're not going to tell you which source is right. Go look at the Eagleview integration yourself during a trial and decide if it covers what you actually need for takeoffs, because the two sources contradict each other and only your own test run settles it.
Where the pricing gets complicated
Jobber runs four plans (Core, Connect, Grow, Plus), each priced three ways depending on billing commitment: no-commitment monthly, a 1-year monthly commitment, or annual prepaid. The 1-year commitment locks you in for 12 months even if you cancel early, and annual prepaid is non-refundable mid-term. That's a normal SaaS structure, but it means the headline number you see in an ad isn't always the number you'll pay if you want flexibility to leave.
Here's the breakdown for a small roofing crew, since that's the size most of our readers are running:
| Plan | Users | No commitment | 1-yr commitment | Annual prepaid | What you get on top |
|---|---|---|---|---|---|
| Core | 1 | $49/mo | $39/mo | $29/mo | Booking, quotes, invoices, payments, basic website, reporting |
| Connect | 1 | $139/mo | $119/mo | $99/mo | Automated reminders, QuickBooks sync, checklists, time tracking |
| Grow | 1 | $199/mo | $169/mo | $149/mo | Two-way SMS, job costing, custom workflow automations |
| Plus | 5 | $499/mo | $439/mo | $399/mo | AI Receptionist, Pipeline, Marketing Suite, crew scheduling, Premium Support |
Notice where the lead-capturing tools live. An AI receptionist and a lead pipeline, the stuff that actually stops you from losing a storm-season call, are bundled free only at Plus, which starts at 5 users and $499/mo. On Core, Connect, or Grow you can add them separately: Jobber AI Receptionist runs $29/mo and Pipeline runs $49/mo as standalone add-ons, and Marketing Suite is $99/mo on top of that. Add those three up on a lower tier and you're closer to Plus-tier pricing anyway, just without the crew scheduling and custom reporting that come bundled at Plus. Extra users beyond your plan's cap cost $29/mo each no matter which tier you're on, and payment processing is 2.9% + 30 cents on cards across every plan. Worth running your own numbers here before you commit to a tier, especially the 1-year lock-in, since that math changes once you add two or three of those add-ons.
What Corex does differently
Corex isn't trying to be a bigger version of the same thing. The starting point is different: instead of a CRM that you bolt a receptionist onto at the top tier, the AI receptionist is built in from the start, answering and qualifying calls so a missed call during a roof inspection doesn't become a missed job. That connects straight into the CRM so the lead, the quote, and the job history live in one place without you manually syncing anything. If you also need a site that's built to convert roofing leads specifically rather than a generic business template, the website module handles that end too.
For roofing specifically, that matters because the lead volume during storm season is lumpy. You don't need a tool that's good at scheduling recurring landscaping visits. You need one that catches a flood of calls in a 48-hour window after a hailstorm and doesn't let a single one slip through voicemail. That's a different design problem than general field service management, and it's a fair point in Zuper's favor when they argue general-trade tools miss roofing-specific needs, even if the Eagleview integration pushes back on part of that argument.
If you want the fuller module-by-module rundown, that's on the modules page, and industry-specific detail for your trade is on the roofing page. Pricing for Corex plans is on the pricing page, and you can get a walkthrough booked directly if you'd rather see it than read about it. If you're actively comparing against Jobber feature-by-feature, there's a dedicated breakdown at our Jobber alternative page.
What neither tool replaces
Here's the part that doesn't fit in a pricing table. No software, Jobber's or ours, closes the deal for you once the homeowner is standing on their porch deciding between three bids. No software builds the trust that gets a nervous customer to sign a $15,000 reroof contract instead of "thinking about it." That's still a human skill, and it's the single biggest lever most roofing companies underinvest in because it's easier to buy a tool than to train a closer.
What good software does is make sure that closer, whether it's you or a sales hire, actually gets the appointment in the first place. It keeps the lead warm between the first call and the estimate. It sends the follow-up text so the quote doesn't go cold. It gives your crew a checklist so the job doesn't fall apart on execution and turn a good sale into a bad review. That's the realistic job of any CRM or receptionist tool: remove the leaks, not replace the close.
Step-by-step: how to actually decide
- Count your real call volume during peak season, not average season. If you regularly miss calls during storm spikes, that's your biggest cost center, not your CRM's reporting dashboard.
- Price out the Jobber tier that includes what you'd actually use, add-ons included, not just the advertised starting number. Use the table above as your starting math.
- Check whether the billing commitment (no-commitment vs 1-year vs annual prepaid) matches how confident you are in the tool before you sign anything that locks you in for 12 months.
- Run a trial. Jobber offers a 14-day trial with full access to Grow-tier features, no card required, so test the receptionist and pipeline functionality yourself rather than trusting either vendor's marketing copy.
- Decide whether you want lead capture built in from day one (how Corex approaches it) or bolted on as you scale into a higher tier (how Jobber's structure works).
- Whatever you pick, put real money and real hours into training whoever answers the phone or sits across from the homeowner at the kitchen table. That's the part no software fixes.
FAQ
Is Jobber's AI receptionist available on cheaper plans?
Yes, as a standalone add-on for $29/mo on Core, Connect, or Grow. It's only bundled free once you're on the Plus plan, which starts at 5 users and $499/mo with no commitment.
Does Jobber actually have roofing-specific tools, or is it a general CRM?
Both claims exist and they conflict. Jobber's own roofing page highlights an Eagleview integration for aerial measurements and CompanyCam for jobsite photos. A third-party review site argues Jobber lacks roofing-specific takeoff tools and proposal templates since it's built for general trades. Test the Eagleview integration yourself during the free trial to see which claim holds up for your workflow.
What does switching from Jobber to Corex actually involve?
It depends on your current plan and how much data you need migrated, quotes, job history, customer contacts. The fastest way to get a straight answer is to book a walkthrough and have the build team look at your specific setup rather than guessing from a general FAQ.
Is the cheapest Jobber plan enough for a solo roofer?
If all you need is quoting, invoicing, and a basic customer portal, Core at $29/mo billed annually covers that. Once you need automated follow-ups, SMS, or lead capture during busy season, you'll outgrow it and need to add paid add-ons or move up a tier.